Terms.

These terms are between you and Digital Scaling Solutions Limited, a company registered in England and Wales (company number 14336892) whose registered office is at 42 Goulds Close, Bletchley, Milton Keynes, MK1 1EQ ("Powdrr", "we"). By using Powdrr AI you agree to them.

What Powdrr AI is

Powdrr AI is an assistant for permanent makeup businesses. It reads your brand, writes content and replies in your voice, answers questions using Powdrr's training and business guidance, and makes reels from your photos. It is for professionals aged 18 or over who use it for their business. How we handle personal information is explained in our privacy policy.

You stay in control

Everything Powdrr AI writes is a suggestion. Powdrr AI is an AI system: it can be wrong, incomplete or out of date, so please check anything important before you rely on it, send it or post it. You are responsible for what you publish and for following advertising rules, your insurer's requirements and your local licensing rules.

Not medical advice

Technical answers are general information for trained professionals and are not medical advice. For anything about a client's health or suitability, follow your training and insurer, and ask the client to speak to their doctor or pharmacist.

Your treatments and your clients

Powdrr AI does not assess clients and cannot decide whether a treatment is safe for anyone. Consultations, contraindication checks, patch tests, informed consent, treatment decisions, records and aftercare are always yours, guided by your training, your insurer, the licensing rules where you work and, where needed, the client's doctor. Never treat anyone under 18. We are not responsible for any treatment you carry out or its outcome.

AI images, video and adverts

Results you show must be your own real, unfiltered work. If you use Powdrr AI to plan AI images or video, never present AI as a real result, and label AI content wherever a platform asks you to. You are responsible for making sure your adverts follow the advertising rules where you work, such as the UK advertising codes or the Federal Trade Commission's rules in the United States, and each platform's advertising rules.

Your content and photos

You keep ownership of everything you upload and everything made for you. You must only upload photos you have the right and your clients' permission to use. You must not use Powdrr AI to fake, filter or misrepresent results, reviews or testimonials.

Your website

If you use Powdrr AI to make a website, you decide what it says and when it goes live, and you are responsible for it: every price, result, review, qualification and claim on it must be true, you must be trained and insured for every treatment it offers, and it must follow the advertising and consumer rules where you work. Please check every page before you publish. We host your website while your account is open. We may take it offline straight away if it breaks these terms or the law, or if we receive a credible complaint about it, and we will tell you why. Enquiries sent through your website are your business's information, which we store and pass to you on your behalf as explained in our privacy policy. Keep your own copy of anything important. If you close your account, your website goes offline. Domains you buy through Powdrr in future will be registered in your name and will also follow the domain registrar's terms.

Free use and credits

You get free welcome credits once you have saved your studio and confirmed your email. They are for one studio per person: making extra accounts to collect free credits is misuse, and we may hold or remove credits gained that way. Answers, writing tools and reels use credits, which you can top up in packs at the price shown at checkout. Your Today plan, brand kit and business brain are free. Payments are taken securely by Stripe; we never see or store your card details. Prices are shown at checkout, along with any tax that applies where you are. Credits do not expire while your account is open and cannot be exchanged for cash. If something fails, its credits are refunded automatically. Fair daily limits apply to keep the service fast for everyone. Your statutory rights are not affected.

Automatic top-ups

If you turn on automatic top-ups, you agree that we may charge the card you saved for the pack you chose whenever your balance falls below the level you chose, up to the number of times a month you chose. Your first top-up is taken through Stripe's checkout, which saves your card. Each top-up is shown on your Credits page and Stripe emails you a receipt. You can change or turn off automatic top-ups at any time on your Credits page, and they switch off by themselves if a payment is declined.

Changes and availability

We are improving Powdrr AI all the time and may change features or these terms. We will tell you about important changes. We aim to keep the service available but cannot promise it will always be uninterrupted.

Liability

Nothing in these terms limits liability that cannot legally be limited, such as for death or personal injury caused by our negligence, or for fraud. Because you use Powdrr AI for your business, we are not liable for loss of profit, revenue, business, goodwill or data, or for any indirect loss, and we are not liable for claims made by your clients about treatments you carry out. Otherwise, our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Ending

You can delete your account at any time from your account page. We may suspend accounts that misuse the service. These terms are governed by the laws of England and Wales, and the courts of England and Wales can decide any dispute about them. If you live elsewhere, you keep any protection your local law gives you that cannot be taken away by agreement. If any part of these terms cannot be enforced, the rest still applies.